We won't spam you with loads of emails - promise! Here’s a few times when we'll message you by sending an email to the address registered to your account:
- After you sign up for Kik we’ll send you an email that includes a link to confirm your email address. Check out Why do I need to confirm my email to complete my sign-up?
- If you haven't checked your account for a few days, and you have unread messages waiting, we'll email you to let you know that your friends are trying to reach you.
- If you've forgotten your password, or just want a new one, you can enter the email address registered to your account on the Reset Password website, and we'll email you a link to change your password.
We won't send you an email when you receive a new message or when someone you know joins Kik, and there isn't an option in the app to allow this.
If you're expecting an email from us, but don't seem to be getting one, be sure to check your junk mail folder.