Kik Help Center
Submit a request
Check your existing requests
find my friends
change my password
where's my email?
deactivate my account
Browse by topic
Didn't find what you were looking for?
Get in touch
Fill out a request form
How do I get the Kik app?
What should I know before registering an account?
Why do I need to confirm my email to complete my sign-up?
How can I send video messages?
How can I play and save videos I receive?
How do I report someone?
Can I save my Kik messages?
My messages are all gone - what happened?
How do I delete messages and pictures from my chats?
How do I setup notifications on my iPod/iPhone?
How do I give Kik access to my photos?
Are you guys going to make an iPad version of Kik?
Where did my Kik icon go?
Is there a way to manage notifications in my status bar?
Why can't I reset my password?
Windows Phone 7
Will Kik work on my Windows Phone 8?
Why aren't my toast notifications working?
My app is crashing. What do I do?
Is my Symbian phone supported?
Why can't I send pictures from my gallery? (Symbian)
Can I get Kik on my PlayBook?
What are Kik Hashtags?
How do I remove or ban someone from a group?
How do I unban someone from a group?
Tips for Users
Safety Tips for Kik (and all your fave apps!)
How can I make sure I don't receive spam messages?
How can I keep my Kik account private?
Tips for Parents
What is Kik?
How old does my teen need to be to use Kik?
What does Kik cost? Does my teen need a data plan?